📝 Why Your Customers Aren't Leaving Reviews (and How to Change That)

Hi Reader,

When you're looking for a new restaurant or a plumber or even a haircut, what's one of the first things you do? If you're like 95% of people, you probably check the reviews online.

It's such a simple act, yet it holds a lot of power. Those star ratings and comments from real customers aren't just casual feedback. They're vital for any small business, guiding new customers' choices, building trust, and often being the deciding factor for choosing one company over another.

Now, here's where it gets challenging for us as business owners: actually getting our customers to leave those reviews. Often, the issue isn’t that they don’t love what you offer– rather, it’s that they’re not sure what to say. It feels overwhelming, so they just...don't do it.

I've seen many small businesses struggle with this, and that's exactly why I wanted to create something to help.

My team and I put together a user-friendly tool designed specifically to help with writing strong and insightful reviews. Created with both you and your customers in mind, this tool aims to eliminate the guesswork and anxiety from the review-writing process, making it accessible and stress-free.

Here's what it includes:

• A Step-by-Step Guide: Simple instructions that guide customers through the process, making it effortless to write a review that sings your praises.

• Examples of Good and Bad Reviews: So they know what hits the mark and what doesn't. It's all about clarity and usefulness.

• A Template They Can Copy/Paste and Fill In: They don't have to start from scratch. This template offers a perfect starting point, making it even easier for them to share their positive experiences with your business.

I know that asking for reviews can sometimes feel like asking for a favor. But with this tool, you're actually doing them a favor, making the process straightforward and hassle-free. It's a win-win, and I firmly believe it could make a real difference for your business.

Feel free to share this with your customers, and let's turn their satisfaction into something tangible that helps your business grow. I'm here to support you in any way I can, so don't hesitate to reach out if you have any questions or need further assistance.

Take care, and here's to more 5-star reviews.

Jono
vervology® founder